Refund policy

30-DAY SATISFACTION GUARANTEE

If this isn’t the best-smelling fragrance and coat conditioner you’ve ever used on your dog, you can return it to us for a full refund. No questions asked. The 30-day satisfaction guarantee ensures we deliver to our customers the finest dog beauty products on the planet.

The customer is responsible for return postage.

DAMAGES AND ISSUES

If your product is damaged or destroyed during the shipping process, we will be happy to either send you a replacement or refund you for the damaged items.

If you receive the wrong item or are missing an item please contact us immediately so that we can make it right. Please include your order number in the email here: support@preshies.com 

OTHER REQUESTS

We do occasionally offer limited sampling opportunities to test Preshies out before purchasing, so make sure to sign up for our newsletter and/or follow us on Facebook or Instagram. 

You can always contact us for any return question at support@preshies.com